Building a custom deck is an exciting way to enhance your home’s outdoor space and create a retreat that fits your unique style and needs. However, hiring the right deck builder ensures the project runs smoothly and meets your expectations. Whether you’re looking to add a small set of stairs or an expansive deck, several key factors should be considered before hiring a contractor. In this blog, we’ll delve into eight essential things to know when hiring a deck builder to ensure your investment is in good hands.
1. Do Your Research
Before hiring a deck builder, research contractors specializing in custom decks to ensure you get the quality and design expertise you need. Look at local google reviews, check Better Business Bureau , and review their portfolio of past projects that showcase their custom deck designs. A reliable contractor should have a proven track record of delivering quality results.
When researching, pay attention to:
- Detailed and current customer reviews.
- Project photos and portfolios to see the quality of their work.
- Initial communication response
2. Verify Credentials and Insurance
One of the most important steps when hiring a deck builder is ensuring they have the proper credentials. Check if the contractor has done work with your municipality and has proper contractor registration. Also, ask for proof of insurance coverage, including general liability and worker’s compensation insurance. This protects you from potential project issues, such as property damage or worker injury. Be sure to verify:
- Whether the contractor holds the required licenses for your municipality.
- If they are insured to cover any accidents on your property.
- Whether they have a bonding policy with the municipality, which can protect you in case of unfinished work.
This step is crucial to protecting your property and ensuring peace of mind throughout the project. In addition to ensuring proper credentials and insurance, a reputable deck builder will prioritize using high-quality materials and expert craftsmanship to deliver a lasting custom outdoor living space.
3. Building Techniques and Business Structure
The materials and building techniques used in deck construction are crucial for both the appearance and long-term durability of your deck. When discussing options with a contractor, it’s essential to consider factors such as your local climate, the desired look, and how much time you’re willing to dedicate to maintenance. The right combination of materials and construction methods will ensure your deck withstands the elements and looks great for years.
Key questions to ask your deck contractor include:
- What building techniques separate you from other deck contractors? Certain advanced building techniques can elevate the quality and longevity of your deck, setting your deck apart from other contractors. For example, using helical pile foundations provides a much longer lasting foundation then traditional wood buried in ground approaches. Another valuable method is the application of joist protection tape, which helps protect the wooden joists from moisture damage and extends the life of the structure.
- What experience does your contractor have installing decks? The experience of your contractor is vital, particularly when installing composite and PVC decks, which require a higher level of expertise than traditional wood decks. For example, composite decking materials like Trex have specific fastening and finishing guidelines set by the manufacturer. These guidelines are essential to follow in order to maintain the manufacturer’s warranty and ensure optimal performance.
- Who is installing my deck? It’s important to understand who will be installing your deck. Many contractors rely on subcontractors, who may have their own businesses and other ongoing projects, potentially causing delays or less focus on your deck. Subcontractors might prioritize their contracted work over your project, affecting timelines and attention to detail.In contrast, contractors who employ trained, in-house workers typically have a team that is more committed to the business and the quality of their craftsmanship. These employees tend to take greater pride in their work, ensuring a higher level of responsibility and care throughout the installation process. Choosing a contractor with dedicated, experienced employees can result in a more reliable, quality build for your deck.
4. Communication and Project Timeline
Clear communication is essential throughout any construction project, and decking is no exception. Be sure to discuss timelines, milestones, and any potential delays upfront. A reputable deck builder will provide a project timeline and stick to it. They should also be responsive to your questions and concerns at every stage. When discussing the timeline:
- Ask for a written estimate with specifics on exact materials being used.
- Understand the expected start and finish dates.
- Inquire about the builder’s communication style and frequency.
Good communication will help ensure your project stays on track and avoids costly delays.
5. Understand the Importance of Permits
When planning a deck-building project, understanding the importance of permits is crucial. In many cases, building a deck—especially a new deck or one attached to your home—requires specific permits. These permits ensure your deck complies with local building codes and safety regulations. A professional deck builder will be familiar with the local regulations and can help guide you through the process or, in some cases, handle the permit applications on your behalf. Before committing to a deck contractor, ask these key questions:
- Will you handle the permits, or do I need to apply for them?
A reliable deck builder will take care of this, but it’s essential to confirm.
- Are there any Zoning or HOA regulations that could impact your deck construction?
Understanding the rules beforehand can avoid delays.
- How might permits affect the project timeline or costs?
Permits can add time to your deck installation process, so it’s important to clarify this early on.
By ensuring your deck project adheres to local building codes, you not only prevent fines but also ensure the safety and longevity of your deck.
6. Evaluate Their Customer Service and Professionalism
When hiring a deck builder, professionalism and customer service are essential factors for a smooth and positive experience. An experienced and reputable deck builder will be responsive to your needs, easy to communicate with, and dedicated to providing excellent service throughout the construction process. Here are some aspects to consider when evaluating your potential deck builder:
- Are they prompt in responding to emails and phone calls early on?
A reliable deck contractor should be timely in answering your questions and providing updates.
- Do they maintain professionalism?
Professionalism can be seen in their punctuality, demeanor, and attention to detail during your meetings.
- How do they handle detailed questions or concerns?
A reputable deck builder will be open to discussing any detailed questions in regard to the project and offering solutions without avoiding responsibility.
A deck contractor who demonstrates exceptional customer service can make the building process much smoother and more enjoyable.
Conclusion
Hiring the right deck builder is crucial to creating an outdoor space that you’ll truly love. By conducting thorough research, verifying credentials, evaluating experience, and ensuring clear communication, you can confidently select a contractor who will bring your vision to life, providing you with a stunning deck that meets your expectations.
At Woodland Deck, your trusted deck construction contractor serving Northeast Ohio, Columbus and Pittsburg, we specialize in designing and building custom outdoor living spaces that match your unique style and needs. Our expert team of designers and skilled craftsmen is dedicated to delivering high-quality decks that enhance your home’s aesthetic and increase its value. Ready to transform your outdoor space? Contact us today, and let’s start building your dream deck!
